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  1. Modus Support
  2. Frequently Asked Questions

Frequently Asked Questions

Have a question? We have your answers here!

General

  • What is the maximum file size for upload?
  • I Forgot My Password
  • Why isn't my Shared Agenda downloading to the user's device?
  • Operating System Requirements by app platform
  • Why can't I view media off-line?
  • Emails won't send from my Surface or Windows laptop?
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Customization

  • Do You Offer Content Creation Services?
  • Will Modus Communicate Work With Our Organization's Employee Sign-On System?
  • How Much Customization Is Available?
  • Do You Offer Special Pricing For Larger Groups and Additional Customization?
  • What Is The Difference Between Off-The-Shelf and Custom Solutions Versions of Modus Communicate?

Features

  • Customer Microsites
  • How Does Modus Communicate Handle Foreign Languages and Localization Needs?
  • How Does Modus Communicate Integrate With Salesforce.com?
  • What Is The "Follow Up" Feature in Modus Communicate?
  • How Does Modus Communicate Track Content Usage?

Supported Mobile Devices

  • Does Modus Communicate work on Android or Windows
  • Will Modus Communicate Only Work On iPads and iPhones?

Security and Storage

  • What Happens To The Modus Communicate Content If We Terminate An Employee?
  • How Do I Prevent Some Material From Being Distributed To Our Customers?
  • Where Is My Data Stored And How Secure Is Modus Communicate?
Modus Support